Cloud Performance Monitoring Solutions
- By David Arrowsmith
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- 11 Oct, 2018
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Grant Glading, Head of Sales and Marketing at Interlink Software on moving to the cloud without losing visibility of performance and service health.
Organisations are rapidly moving away from legacy systems. The race to the cloud continues.
Our customers often come to us with the question of how they can continue to watch over and ensure that cloud-based systems are performing optimally. The concern here is that in moving to the cloud they’re essentially relinquishing everything to their cloud hosting provider and losing visibility of performance and service health.
In short, the answer is that there’s nothing fundamentally different about how we approach monitoring the health of cloud-based environments to a “traditional” physical infrastructure. With our universal integration capability, it’s just another perspective on network connections and integrations.
In dynamic, rapidly changing cloud-based environments we can still help IT Ops detect unauthorised changes and optimise the scheduling of planned changes that might threaten business performance – adapt to both planned and unforeseen events, support the smooth release of new products and services.
Of cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), and Rackspace Cloud our products can ingest performance data, application metrics, perform log file analysis, look at user journeys, etc.
Across domains, we ‘layer on top’ of and assimilate events/metrics data from multiple third-party agents/tools (VMware’s vROps, BMC Software’s TrueSight, ServiceNow for example) – performing processing, rule-based analysis, topology/service driven correlation.
Other common integrations include Amazon Simple Queue Service (SQS) – taking in events sent from Amazon components to the Interlink platform, Azure-to-DB, a plug-in for Azure Application Insights and, generic HTTP, REST / SOAP integrations.
We’re monitoring cloud deployments from both the inside-out and the outside-in – serving up a full, holistic picture of service health via our service visualisation dashboards – providing top-down business impact insights so that IT Ops can act.
Organisations are also better placed to react rapidly to changes in cloud resources, administer the release of new products/services – supporting the promised benefits of making that shift to the cloud.
BRING YOUR CLOUD MONITORING CHALLENGES TO US – BOOK A DEMO HERE
Grant has approaching 30 years’ experience in systems management gained at Bank of America, MAXM Systems, Boole & Babbage, BMC Software, and Interlink Software. Grant leads direct sales, channel partners and marketing efforts for Interlink Software, having successfully sold into and account managed numerous Global 500 customers.
vROps is a trademark of VMware, Inc. TrueSight is a trademark of BMC Software, Inc. Azure Application Insights is a trademark of Microsoft Corporation. Amazon Simple Queue Service (SQS) is a trademark of Amazon Web Services, Inc. All trademarks and registered trademarks are the property of their respective owners.
Adam Smith , Senior Pre-Sales Engineer, Interlink Software, talks through the tried and trusted approach we take when implementing Single Pane of Glass Service Health Dashboards.
Moving to Single Pane of Glass service health monitoring, getting away from reactive, technology/component-based service health monitoring to a proactive, predictive approach is a new way of working for most of our new customers. (Watch a brief video about how Nationwide Building Society did it HERE.)
Onboarding a new customer and deploying accurate, meaningful dashboards is NOT just about the technology. People make it happen!
And as a project lead it’s my job to work effectively with everyone involved and bring all the information together that we need to bring their dashboards to life.
Grant Glading, Head of Sales and Marketing at Interlink Software talks about lessons to be taken from IT monitoring history and Single Pane of Glass views …
